I gad the worth experience in my life with Dr. Olivia Chang. I have family history of bladder cancer and came to this doctor to check if there a genetic component to this cancer that I need to test for. Being a urologist, she said she knows nothing about it and their first indication of the possibility of bladder cancer is blood in urine. Then she wanted to put a catheter in me to collect urine, which by itself a highly unusual procedure. In fact, her nurse wanted to do this before I even had a chance to talk to Dr. Chang who was late by an our for our appointment. When I refused to be catheterized, Dr. Chang agreed that this was unnecessary, but why then to demand this to begin with? Any educated doctor knows that catheter could introduce a bacteria and cause UTI of other issues and urine samples for prophylactic purposes do not require this painful procedure. I finally collected urine sample the normal way to be checked for blood and left her office, where I spent about two hours and only 10 min of which with the doctor - the rest is waiting. I haven’t heard from the doctor for three weeks during which I called her numerous times trying to obtain the results of my urine sample - simple check for microscopic blood in urine.Her assistants were unfriendly and no one could explain to me what happened with my results, which made me really nervous as I was afraid I may have a health issue. Finally, Dr. Chang called after more than 3 weeks to tell me that the urine sample was lost. Period. Now UCI health calls me every other day demanding to pay for the visit in spite them already charging my insurance a lot for the 10 useless minutes with the doctor and the lost sample. Good luck to other with this doctor and her office, but I would never go to her if I were you!
Dr. Chang is an exemplary surgeon and a lovely human. From our first consultation, through my final follow-up she was one of the most egoless & competent doctors I have ever had the pleasure of working with. I am beyond thrilled with the results of my surgery, and though I did experience a complication she was both helpful & humble; transparently discussing with me the likely cause of the complication and how it could have been avoided. I am excited to see how Dr. Chang's practice grows, as I think she will come to represent a key partner for our community. I will be enthusiastically recommending Dr. Chang to my friends & coworkers interested in similar procedures, and I genuinely hope I will have reason to work with her again.
Dear Dr. Chang and Team, I am writing this review to express my utmost gratitude for the exceptional care and life-changing surgical procedure I received under the expert guidance of Dr. Olivia H Chang. At 41 years old and after having my third child, I found myself grappling with urinary inconsistency, a condition that was affecting not only my physical well-being but also my overall quality of life. It was at this point that I sought the expertise of Dr. Chang, and I can confidently say that it was one of the best decisions I've ever made. From the initial consultation to the post-operative care, Dr. Chang and her team exhibited professionalism, empathy, and a genuine commitment to my well-being. The comprehensive evaluation and clear communication throughout the process helped alleviate any concerns I had about the surgery. Dr. Chang took the time to thoroughly explain the procedure, ensuring I felt informed and comfortable every step of the way. The surgery itself was a resounding success, and the positive impact on my life has been truly transformative. I am now free from the challenges I faced with urinary inconsistency, and I feel like I have regained control over my health and daily activities. Dr. Chang's surgical expertise, coupled with her compassionate approach, played a pivotal role in this life-altering experience. Not only did Dr. Chang provide exceptional medical care, but her genuine concern for my well-being made the entire process more manageable. The follow-up appointments were thorough, and she continued to monitor my progress, ensuring that my recovery was on track. I would like to extend my heartfelt thanks to Dr. Olivia H Chang and the entire urology team for their unwavering dedication to patient care. Thanks to their expertise and support, I am now able to enjoy life to the fullest once again. I wholeheartedly recommend Dr. Chang to anyone seeking urological care, as she has truly made a positive difference in my life. Sincerely,
I want to thank Dr. Olivia Chang for making a life changes in my life. I was suffering from an OA. Meeting and being treated by her medically changed my life. She is a real doctor, that makes a difference in what she does. Sincerely, Betty A.
She went above and beyond what I've ever received from any doctor. She explained everything to me in a very clear manner.
Dr. Chang was a wonderful surgeon, and the staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I went to her for a second opinion.
Without going too deep into my personal health issues, she has changed my life and given me hope for a normal, healthy future.
It’s rare to find a doctor that combines such personal touches and care for a patient with outstanding quality of medical care.
I can never thank her enough and I highly recommend becoming her patient!
